FAQ

Don't see what you need in our online shop?

If you need something a bit special for your party, please click here and fill out this form. Purchasing a $20 custom design deposit allows us to get started on your custom artwork! 

If you having a wedding, congrats! Please fill this out with some specifics about your wedding (date, location, items of interest, etc.) and we'll set up an initial call to discuss details.

If you want to design it yourself, or a custom design fee is not in your budget, we have created "DYO design your own" option for every product that allows you to choose your own fonts and/or motifs.

What about custom announcements and invitations?

We would love to create a custom letterpress invitation or birth announcement uniquely for you! At this time, we are only offering letterpress and foil stamping (no flat printing). Please click here to get started.

Can you print something with my company's logo?

We sure can! Please upload it online, or email us at hello@theessentialmkt.com

Will I get a proof?

One complimentary proof is included with all orders - just check the box when adding the item to your cart. After your first proof, any revisions to the design will be done free of charge, but will require an additional proof for $5 each. We want your design to be just perfect! 

What is your return policy?

Due to the custom nature of our products, returns and exchanges are not permitted. However, if an error is made by us, we will replace the item at no cost as soon as possible.

Questions?

email us anytime: hello@theessentialmkt.com