need your order quicker than usual?
If available, you'll see this under 'Turnaround Time' before adding to your cart.
This will add the Rush Fee to your cart. Please include your need-by-date in your order notes, so our team can add these details to your order.
If you do not see the option, it means it is not available at this time, or for the products you are ordering (hint: if you are ordering cups, keep it to a 1-color print!)
When do I need to add a Rush?
Should you need your order prior to the estimated ship window provided, we will offer a Rush option on certain products, when possible.
Rush orders: the basics
- Please be sure to include your "need-by-date" somewhere with your order.
- A proof must be waived, as your order will need to begin production immediately.
- We can only guarantee the day the order will leave our facility, as shipping delays are out of our control. Please be sure to upgrade shipping as necessary at check-out.
- Rush orders do not qualify for a refund, should they arrive after the requested need-by-date.
- Your order may arrive the day of your event, please be sure to let us know if you need early AM or noon delivery by email if selecting Overnight shipping.
- We do not offer rush options on custom designs; Please choose from our Personalized Collections, or print-ready vectorized artwork must be provided.
- Certain color(s) and/or print methods are not available for Rush orders. Our Design Team will advise you on substitutions necessary to ensure your order can be Rushed.
How do I add a Rush to my order?
If the production schedule allows, you will see this option under the 'Production Time' drop-down before adding the product to your cart.
If you do not see this option, please email us prior to ordering to confirm as we are able to make certain exceptions based on your item, quantity and/or shipping location. If possible, our team will instruct you to include certain notes with your order indicating approval.
What product(s) are currently available for a Rush?
Cups with 1-color printing from our semi-custom collections.
Please email us about any other products, as we may be able to offer rushes on a case-by-case basis