Turnaround Times

Being an e-commerce business with no brick and mortar retail store at this time, we ask that you please place your order by using our secure online shop. Your order will enter production only after payment has been provided and a proof has been approved, if requested. 


The below timelines are for products purchased through our website. Order inquiries placed via email will take additional time.

If you have a specific delivery date, please include that with your order notes so we can be sure the appropriate rush options are chosen, if necessary.
 
Custom Designs:
After placing your custom design request, we typically provide an initial proof within 5 business days (or less!)
 
Proofs:
If you would like to view a digital proof prior to beginning production, be sure to check the box before adding the item to your cart. Proofs will be sent via our secure online proof portal (proofs@theessentialmkt.com) within 1-2 business days. Please note, this adds to the turnaround times below.

 

 

Orders with proofs requested will be held until we receive your approval. If you are in a rush, we recommend not ordering a proof, so your order will automatically begin production.

Rush production options are available on almost all items for an additional fee. Please see this option before adding the item to your cart. Full color cups cannot be rushed and must require 15 business days.
 
Shipping:
We offer free Ground shipping on all orders over $200. Almost all orders ship from our print shops throughout Texas.

Please allow 1-3 days for Ground shipping in Texas, and 3-5 days for shipping out of state.

You will see upgraded shipping options before you place your order. If you would like to request a signature requirement upon delivery, please add that in your order notes. This is recommended if your packages are left in a location that is not secure.

To get your orders to you as quickly as possible, we ship directly from our print shop and therefore we do not have a pick-up option at this time.